This list identifies the sub-processors Replai engages to process personal data on behalf of its business customers, in accordance with the Data Processing Agreement.
1. Current sub-processors
| Sub-processor | Purpose | Location | Transfer safeguard |
|---|---|---|---|
| Anthropic | AI model inference for support responses | [country] | [SCCs / adequacy] |
| Qdrant | Storage and retrieval of indexed knowledge | [country] | [SCCs / adequacy] |
| [cloud hosting] | Hosting and infrastructure | [country] | [safeguard] |
| [transactional email] | Service and notification emails | [country] | [safeguard] |
| [payment processor] | Billing and payments | [country] | [safeguard] |
2. How we notify changes
We notify customers of new or replaced sub-processors with at least 30 days' prior notice as set out in the DPA, and customers may object on reasonable data-protection grounds. Subscribe to updates at [sub-processor notice mechanism].